Patriot Ports

Integrated ports logistics provider Patriot Ports (formerly Diversified Port Holdings) operates five shipping terminals in the south-eastern United States — two in Jacksonville, and one each in Mobile, New Orleans, and Port Everglades. Master Terminal has solved their mixed cargo challenge.

Improve efficiency and attract new business

Patriot Ports wanted to improve efficiency and attract new business. To get there, they required a terminal operating system (TOS) that would illuminate every corner of their operation and provide the workflow to manage mixed cargo.

Master Terminal

Master Terminal from Jade Logistics is specifically designed to handle both containers and mixed cargo. It also simplifies the management of ports with multiple terminals, like Patriot Ports.

Jade Logistics’ rapid implementation methodology mapped the ports operations to the new system, which kept implementation on schedule. The Jade Logistics US team of technical experts supported transition, Go-Live, and continue to provide ongoing support.

Better information; better decision making

Moving from legacy systems to Master Terminal has future-proofed Patriot Ports business. Manual processes and duplicated effort have been eliminated, and critical business processes streamlined.

“We were impressed with Jade’s efficient implementation process, and how quickly our staff adapted to the new system. We are already starting to see some of the benefits that Jade and Master Terminal promised.” commented Denis Rhodes (formerly CIO).

Looking ahead, Patriot Ports is positioned for changing business dynamics and has the tools to drive efficiencies and cost-saving across the business.