Master Terminal goes live at first port in Pakistan

Published by WorldCargo News April 12, 2018

Jade Logistics’ terminal operating system (TOS), Master Terminal, has successfully gone live at Pakistan International Bulk Terminal Ltd (PIBTL).

Demonstrating its true “mixed cargo” credentials, PIBTL has implemented Master Terminal for managing its coal, cement and clinker terminal at Port Qasim. PIBTL has invested some US$285M developing the facility, which is touted as the first and only common user dry bulk facility in Pakistan, capable of handling 12 Mtpa of coal, with an average discharge rate of over 30,000 tons per day.

“PIBTL’s vision is to transform the port infrastructure through investment in the latest technologies, such as Master Terminal, and the best global standards for handling cargo. Its goal is to strive for excellence, and to build world-class port infrastructure in the country”, stated Sharique Azim Siddiqui, CEO of PIBTL.

Jade Logistics has long promoted Master Terminal as a true mixed cargo capable TOS, and PIBTL said it this was a factor in picking the software for its new facility.

“We identified Master Terminal as the leading TOS in the mixed cargo market. We will use it to optimize workflows across our operation,” said Sharique Azim Siddiqui. “Master Terminal’s comprehensive EDI capabilities, ability to interface to other systems, and sound implementation reputation gave us the confidence that it would more than meet the needs of our busy port.”

PIBTL has also implemented Jade Logistics’ Harbor Management software for berth scheduling and management of its harbor operations.

Salman Zulfikar, Senior Consulting Manager for Jade Logistics commented, “Entry into the South Asia market further enhances Master Terminal’s reputation as the world’s number one TOS for mixed cargo ports. The project was well supported by the PIBTL management, as well as the operations, finance and IT users. A combination of state-of-the-art bulk-only technologies, and the integration of Master Terminal with core weighing processes, were key to a successful implementation.”

Jade Logistics makes the case for mobile apps in ports

World Cargo News recently talked to us about the launch of our suite of new mobile apps. The article is reproduced below.

Jade Logistics has launched a suite of 30 new web-based hand-held mobile apps for its Master Terminal TOS. The apps deploy mobile functionality and data capture ability to any internet-connected mobile device running the Microsoft, Android or Apple operating systems.

With the new apps, Jade is ready to support ports’ deployment of TOS functionality at different levels to different roles on the terminal, without requiring proprietary ruggedised devices that it views as expensive and lacking flexibility.

The apps include a vehicle app for mobile equipment operators. Depending on the task, and the driver’s preference, various views are available including a graphical view and a list view. Among other features, users can toggle night mode, select twinmode and customise the app to display the most important information in the most prominent areas on screen.

Like all the Jade apps, the Vehicle app is updated at the server level, so there are no software updates needed at the device level to maintain the app.

Delphine Ducaruge, product manager, said the need for 30 different apps reflects the diversity of specific roles at marine terminals, and each app is for a specific purpose, such as truck checking at a gate, or reefer container monitoring. There is, she added, no risk that the number of apps could become a source of frustration to people on the ground using the Jade Master Terminal TOS. An administrator decides who has access to what apps, and most users will typically have access to only “a couple”, and will stay in a single app for several hours while they work.

Grupo CICE in Veracruz was part of the beta programme to test the new Master Terminal web-based mobile apps. “The suite of 30 web apps spans CICE’s entire port operation, from splitting and merging cargo, through to loading or unloading a truck, and replaces their long-serving Windows applications,” stated Jade. “CICE, who are forwardthinking technology enthusiasts, rigorously tested the new apps over a two-month period, working closely with Jade Logistics to ensure the functionality developed would deliver real benefits to their port.”

Genaro Mendez, director of information technology at CICE commented that the new web-based apps were a welcome addition to the company. “Today’s terminals must be more responsive,” he said. “They must adapt to new technology quickly to remain competitive. We recognised the benefits the web apps would deliver, and made the decision to upgrade as soon as they were released.”

The ability to use commodity hardware also resonated with CICE. “We no longer need to invest in expensive ruggedised equipment. Today’s readily available and inexpensive tablets and smartphones, with a supported web browser, are all that is required to use the apps,” said Mendez.

Using smartphones, tablets or laptops instead of so-called ruggedised devices challenges the conventional wisdom about the working environment in ports. As WorldCargo News has discussed previously, ports often purchase expensive ruggedised devices with high IP and Mil-Spec ratings that have proved to be more durable in industrial applications.

However, the gap between ruggedised and commodity devices has closed significantly in recent years (the iPhone 8 is rated to IP67, for example), and cases/covers can be used for extra protection.

Jade believes its apps can replace mobile computers connected to a TOS, across virtually the whole terminal. The STS cranes are the exception, and Ducaruge noted that, for safety reasons, “ports don’t want to add extra technology to the STS cranes”…

Published World Cargo News: November 2017.

Mobile Apps in action at CICE in Mexico

Jade Logistics recently released a suite of web-based mobile apps. The apps were put through rigorous testing by our customers, including CICE, a mixed cargo port in Mexico who have now implemented them across their operation.

We recently caught up with CICE to see how the apps are performing on their terminals.

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Jade Logistics continues impressive implementation record

Software company Jade Logistics, supplier of the world’s number one terminal operating system (TOS) for mixed cargo ports, has continued to increase its global footprint by implementing its Master Terminal product at 22 sites in 2017.

On the back of significant sales growth and what has been a record year for the company, Jade Logistics’ global implementation team achieved go-live at terminals across multiple geographic locations including Europe, the Americas, Australasia, and the Middle East. This impressive result was underpinned by a substantial Australasian project in which 16 terminals went live in less than ten months, and was complemented by an eight-week implementation of a multi-purpose terminal on the eastern coast of the UAE.

Chief Executive Officer of Jade Logistics, David Lindsay said, “We are well aware of the importance of getting our users live as soon as possible, allowing them to quickly experience the benefits of a world class Terminal Operating System. “The implementation times achieved during 2017 are exceptional, and are delivering real value to customers in terms of lowering their total cost of ownership.”

Adding to the varied geographic locations, the terminals represent a diverse range of cargo types including pure bulk terminals, break bulk and Roll-On/Roll-Off (RORO) terminals, and container-only terminals, one of which is handling over one million TEUs per annum.

Jade Logistics Director of Global Services, Mark Ginnever says, “The key to any successful implementation is a dedicated project team, comprising representatives from both organisations.”

“The importance of strong user ownership and committed super users cannot be stressed enough, and we have been fortunate enough to work with users that understand and support this collaborative approach,” added Ginnever.

Master Terminal is now licensed to over 110 terminals around the world, and Jade Logistics’ growth is set to continue with strong sales forecast into 2018 and beyond.

Jade plays host

Published on WorldCargo News, November 2016

Jade Logistics has implemented the first SaaS application of its Master Terminal terminal operating system (TOS) running on the cloud using Amazon Web Services (AWS). The system is operating at the Port of Everett in Washington State, a longstanding customer of Jade.

Speaking with WorldCargo News, Kaustubh Dalvi, Jade Logistics’ president of global sales, said he believes the time is right for terminals, particularly smaller facilities, to embrace SaaS for TOS delivery. “There can be a 40% reduction in cost – there is no two ways about it,” he said in an interview. Most of this is generated from savings in purchasing and supporting hardware.

A hosted TOS is certainly not a new concept, but WorldCargo News has noted several times that terminals have been reluctant to embrace the concept. Dalvi said one of the reasons it made sense for Everett was that Jade was already managing the TOS for the port onsite, including performing upgrades.“They have been comfortable with us for many years,” said Dalvi. While AWS will host the software on its servers, Jade will still manage the TOS fully for Everett.

Jade is now putting forward the SaaS option for customers to consider, but Dalvi stressed that they have to be comfortable with the concept, and some facilities want to see it proven elsewhere first.TOS applications, he added, are actually quite demanding in terms of their transactional load.

Another big concern is that putting software on the cloud leaves the terminal vulnerable to an interruption in internet service. Dalvi said this is a very real concern, with ports often at the edge of infrastructure networks, in areas where there is regular construction and redevelopment. The contractor that makes a mistake with a backhoe and cuts service, he added, is not just a hypothetical situation – real terminals have actually encountered this problem.

Redundancy is important, and how this is managed depends on the particular terminal, and its ability to access redundant connections. Dalvi noted that backup options can include cellular networks to send data, something Jade has experience with, as some of its customers use cellular services, rather than WiFi, to send information to the TOS at the terminal.

Depending on the size of the terminal, one option might be a hybrid system, where some aspects of the TOS are hosted locally to allow it to keep running in the event of a disruption.

Read the full article from WorldCargo News: Jade plays host.

Jade Logistics wins TOS Technology Company of the Year 2016 Award

Jade Logistics scooped the TOS Technology Company of the Year 2016 award at last night’s Terminal Operator Awards ceremony held in Dubai.

The award caps an extremely successful year for Jade’s Logistics and is a great endorsement of all the hard work and effort the team have put into positioning Master Terminal as the leading TOS for the mixed cargo market. It also recognizes Jade’s strength in the Middle East region where the number of Master Terminal implementations has increased dramatically in the past 24 months.

Mark Ginnever and Ken Pearson accepted the award on behalf of the entire company.

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Multi time zone feature added to Master Terminal

Time is money. For ports and terminals, efficiency is essential and thus the time taken to perform terminal operations needs to be recorded accurately. Master Terminal by Jade Logistics, is a Terminal Operating System (TOS) designed to provide a real-time view of all operations and data in one integrated system. From harbor management to yard operations, warehousing to the gate, Master Terminal tracks all activity across your enterprise ensuring you can capture revenue from your operations.

As port businesses expand, via mergers or organic growth, they acquire or introduce new terminals to open up new business opportunities. In order to realize cost benefits, it is important that processes are standardized across these terminals, and duplication of administration is minimized.

With Master Terminal you can manage multiple terminals from one central location. Whatever your setup, whether your terminals are side by side on a port, inland hubs supporting a quayside terminal, or at different geographical locations, Master Terminal can handle it all in one system.

Master Terminal’s multiple time zone capability enables a port to host multiple terminals located in different geographic locations that have different time zones.

View our Master Terminal multiple time zone fact sheet to learn more.

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Jade congratulate Abu Dhabi Ports on 10th Anniversary

Jade Logistics is proud to work alongside Abu Dhabi Ports and congratulate them on their 10th Anniversary.

Jade’s terminal operating system, Master Terminal was selected by Abu Dhabi Ports in 2014 to manage operations at seven terminals as the port embarked on an ambitious program to optimize productivity across their ports.

Learn more in Abu Dhabi Ports’ press release.

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Image of the Patriot Ports banner image four American flags flying high

US port logistics firm rolls out Jade Master Terminal

New Zealand based software and solutions company, Jade, has reported success in a series of implementation projects at shipping terminals along the south-eastern coast of the United States.

Diversified Port Holdings (DPH), an integrated ports logistics business, selected Jade to implement its terminal operating system across five of its shipping terminals. The third installation has been completed in just six weeks.

Read the story on Port Technology.

Finding calm in the chaos

Read our recently published article about how purchasing a terminal operating system poses less risk, provides a faster ROI, and ensures a more streamlined operation than investing in tangible capital assets such as cranes and machinery.

Jade recently had our article Finding calm in the chaos published in the latest version of Terminal Operator magazine.

The article discusses how purchasing a terminal operating system poses less risk, provides a faster ROI, and ensures a more streamlined operation than investing in tangible capital assets such as cranes and machinery.

Read the article here: Finding calm in the chaos.