Master Terminal goes live at first port in Pakistan

Published by WorldCargo News April 12, 2018

Jade Logistics’ terminal operating system (TOS), Master Terminal, has successfully gone live at Pakistan International Bulk Terminal Ltd (PIBTL).

Demonstrating its true “mixed cargo” credentials, PIBTL has implemented Master Terminal for managing its coal, cement and clinker terminal at Port Qasim. PIBTL has invested some US$285M developing the facility, which is touted as the first and only common user dry bulk facility in Pakistan, capable of handling 12 Mtpa of coal, with an average discharge rate of over 30,000 tons per day.

“PIBTL’s vision is to transform the port infrastructure through investment in the latest technologies, such as Master Terminal, and the best global standards for handling cargo. Its goal is to strive for excellence, and to build world-class port infrastructure in the country”, stated Sharique Azim Siddiqui, CEO of PIBTL.

Jade Logistics has long promoted Master Terminal as a true mixed cargo capable TOS, and PIBTL said it this was a factor in picking the software for its new facility.

“We identified Master Terminal as the leading TOS in the mixed cargo market. We will use it to optimize workflows across our operation,” said Sharique Azim Siddiqui. “Master Terminal’s comprehensive EDI capabilities, ability to interface to other systems, and sound implementation reputation gave us the confidence that it would more than meet the needs of our busy port.”

PIBTL has also implemented Jade Logistics’ Harbor Management software for berth scheduling and management of its harbor operations.

Salman Zulfikar, Senior Consulting Manager for Jade Logistics commented, “Entry into the South Asia market further enhances Master Terminal’s reputation as the world’s number one TOS for mixed cargo ports. The project was well supported by the PIBTL management, as well as the operations, finance and IT users. A combination of state-of-the-art bulk-only technologies, and the integration of Master Terminal with core weighing processes, were key to a successful implementation.”

Jade Logistics makes the case for mobile apps in ports

World Cargo News recently talked to us about the launch of our suite of new mobile apps. The article is reproduced below.

Jade Logistics has launched a suite of 30 new web-based hand-held mobile apps for its Master Terminal TOS. The apps deploy mobile functionality and data capture ability to any internet-connected mobile device running the Microsoft, Android or Apple operating systems.

With the new apps, Jade is ready to support ports’ deployment of TOS functionality at different levels to different roles on the terminal, without requiring proprietary ruggedised devices that it views as expensive and lacking flexibility.

The apps include a vehicle app for mobile equipment operators. Depending on the task, and the driver’s preference, various views are available including a graphical view and a list view. Among other features, users can toggle night mode, select twinmode and customise the app to display the most important information in the most prominent areas on screen.

Like all the Jade apps, the Vehicle app is updated at the server level, so there are no software updates needed at the device level to maintain the app.

Delphine Ducaruge, product manager, said the need for 30 different apps reflects the diversity of specific roles at marine terminals, and each app is for a specific purpose, such as truck checking at a gate, or reefer container monitoring. There is, she added, no risk that the number of apps could become a source of frustration to people on the ground using the Jade Master Terminal TOS. An administrator decides who has access to what apps, and most users will typically have access to only “a couple”, and will stay in a single app for several hours while they work.

Grupo CICE in Veracruz was part of the beta programme to test the new Master Terminal web-based mobile apps. “The suite of 30 web apps spans CICE’s entire port operation, from splitting and merging cargo, through to loading or unloading a truck, and replaces their long-serving Windows applications,” stated Jade. “CICE, who are forwardthinking technology enthusiasts, rigorously tested the new apps over a two-month period, working closely with Jade Logistics to ensure the functionality developed would deliver real benefits to their port.”

Genaro Mendez, director of information technology at CICE commented that the new web-based apps were a welcome addition to the company. “Today’s terminals must be more responsive,” he said. “They must adapt to new technology quickly to remain competitive. We recognised the benefits the web apps would deliver, and made the decision to upgrade as soon as they were released.”

The ability to use commodity hardware also resonated with CICE. “We no longer need to invest in expensive ruggedised equipment. Today’s readily available and inexpensive tablets and smartphones, with a supported web browser, are all that is required to use the apps,” said Mendez.

Using smartphones, tablets or laptops instead of so-called ruggedised devices challenges the conventional wisdom about the working environment in ports. As WorldCargo News has discussed previously, ports often purchase expensive ruggedised devices with high IP and Mil-Spec ratings that have proved to be more durable in industrial applications.

However, the gap between ruggedised and commodity devices has closed significantly in recent years (the iPhone 8 is rated to IP67, for example), and cases/covers can be used for extra protection.

Jade believes its apps can replace mobile computers connected to a TOS, across virtually the whole terminal. The STS cranes are the exception, and Ducaruge noted that, for safety reasons, “ports don’t want to add extra technology to the STS cranes”…

Published World Cargo News: November 2017.

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Jade Logistics continues impressive implementation record

Software company Jade Logistics, supplier of the world’s number one terminal operating system (TOS) for mixed cargo ports, has continued to increase its global footprint by implementing its Master Terminal product at 22 sites in 2017.

On the back of significant sales growth and what has been a record year for the company, Jade Logistics’ global implementation team achieved go-live at terminals across multiple geographic locations including Europe, the Americas, Australasia, and the Middle East. This impressive result was underpinned by a substantial Australasian project in which 16 terminals went live in less than ten months, and was complemented by an eight-week implementation of a multi-purpose terminal on the eastern coast of the UAE.

Chief Executive Officer of Jade Logistics, David Lindsay said, “We are well aware of the importance of getting our users live as soon as possible, allowing them to quickly experience the benefits of a world class Terminal Operating System. “The implementation times achieved during 2017 are exceptional, and are delivering real value to customers in terms of lowering their total cost of ownership.”

Adding to the varied geographic locations, the terminals represent a diverse range of cargo types including pure bulk terminals, break bulk and Roll-On/Roll-Off (RORO) terminals, and container-only terminals, one of which is handling over one million TEUs per annum.

Jade Logistics Director of Global Services, Mark Ginnever says, “The key to any successful implementation is a dedicated project team, comprising representatives from both organisations.”

“The importance of strong user ownership and committed super users cannot be stressed enough, and we have been fortunate enough to work with users that understand and support this collaborative approach,” added Ginnever.

Master Terminal is now licensed to over 110 terminals around the world, and Jade Logistics’ growth is set to continue with strong sales forecast into 2018 and beyond.

Jade Logistics wins TOS Technology Company of the Year 2016 Award

Jade Logistics scooped the TOS Technology Company of the Year 2016 award at last night’s Terminal Operator Awards ceremony held in Dubai.

The award caps an extremely successful year for Jade’s Logistics and is a great endorsement of all the hard work and effort the team have put into positioning Master Terminal as the leading TOS for the mixed cargo market. It also recognizes Jade’s strength in the Middle East region where the number of Master Terminal implementations has increased dramatically in the past 24 months.

Mark Ginnever and Ken Pearson accepted the award on behalf of the entire company.

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Jade partner with UCLA

Jade Logistics has partnered with one of the most prestigious business schools in the world. As part of UCLA’s GAP program, Jade will see six MBA students working on a six month project to help us better understand our customer’s world.

We carried out extensive research on the US market around 24 months ago which gave us a good understanding of our target segments and market sizing. Our primary goals for the GAP program are to gain an ever deeper understanding of our USA target market segment and our customer’s world in general.

Tony Davis, Jade’s Director of Marketing, Logistics and Keith McSwain, Vice President of Client Relations recently visited UCLA to kick of the project which will see the UCLA students visit Christchurch in September.

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Master Terminal helps mixed cargo ports compete with world’s best

Strong business relationships, exceptional technology, and project implementation skills have helped Jade Logistics’ terminal operating system, Master Terminal, to become the world’s leading TOS for mixed cargo ports.

Tony Davis, Director of Marketing, Jade Logistics recently spoke to the Australian Logistics Council about how software can drive efficiency gains and increase a port’s revenue potential. He believes that Jade’s terminal operating system, Master Terminal, is ideally suited to Australian ports, given their mixed cargo focus, and discusses the company’s plans to expand into the Australian market.

Read the full article to see how Davis thinks that cutting-edge technology can provide a significant return on investment. Future Freight Networks 2016: Jade’s Master Terminal helps mixed cargo ports compete with world’s best (page 126).

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US port logistics firm rolls out Jade Master Terminal

New Zealand based software and solutions company, Jade, has reported success in a series of implementation projects at shipping terminals along the south-eastern coast of the United States.

Diversified Port Holdings (DPH), an integrated ports logistics business, selected Jade to implement its terminal operating system across five of its shipping terminals. The third installation has been completed in just six weeks.

Read the story on Port Technology.

Is global trade in rough water?

From August to October, America’s three biggest ports’ (Los Angeles, Long Beach, and New York harbor) imports fell by 10% during what is usually their peak shipping month. Global merchandise trade value also decreased by 13% in the first half of this year.

In past years as retailers flog their wares to hordes of holiday shoppers in December, ports have been equally as busy working to replenish merchandise. But ports are relatively quiet this year.

Although most economists are confident these statistics don’t translate as the demise of the global economy, they do tend to create nervousness within the port industry. Every terminal operator is aware that less demand results in increased competitiveness among ports and logistics companies.

However, during this sort of circumstance pressure can often lead to progress. The need to increase efficiency and decrease resource wastage has the potential to result in smart, innovative new ways of increasing competitiveness.

According to the DP World November 2015 report, investing in ICT innovation is one of the key principles ports should be following to increase competitiveness and level the playing field.

Ports may have the opportunity to invest in new ICT systems to help automate and increase operation systems’ efficiency. However, during uncertain economic times it is imperative to know for certain that any ICT investments will bring about a profitable return.

As part of an overall terminal transformation process, implementing a new terminal operating system (TOS) plays a core role in the upgrade. In order to successfully initiate a TOS, planning and processes are key.

There is little use investing in this kind of technology if the project causes more problems than it solves. In a busy, non-stop port, you can’t afford to implement a new TOS unless it goes smoothly.

Having implemented the Master Terminal TOS at ports all over the world facing all kinds of challenges, at Jade we’ve learnt a lot about what it takes to get this process right. It’s as much about people as it is about technology, and getting some of the small things right can make a huge difference to your implementation success.

To learn more about TOS implementation strategies, download our white paper Smoothing Your TOS Implementation.

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[1] http://www.wsj.com/articles/quiet-u-s-ports-spark-slowdown-fears-1447583406

[2] A turning point: The potential role of ICT innovations in ports and logistics. A report for DP World
Prepared by The Economist Intelligence Unit. November 2015

Jade Master Terminal’s record growth makes headlines

Jade Master Terminal won 19 new terminals in a record quarter. International expansion makes news for the terminal operating system around the world.

From July to September, the Jade Master Terminal team secured 19 new terminals across Europe, the Middle East, and Africa. In terms of winning new customers, that’s easily our best quarter yet.

Competitive pressures are increasing on mixed-cargo ports all around the globe. Efficiently managing a range of cargo requires world-class systems, and that’s where Jade Master Terminal comes in. Master Terminal creates a single view of the entire operation, from the gates, over the yard, and even out to ships yet to arrive. Operations improve, and smart decision-making gets easier.

As more ports choose Master Terminal, we’re getting closer to our goal of having the world’s number one mixed-cargo operating system. We’re investing in international growth, and looking forward to more good news to come.

This week our recent success has been reported in local and international media. Here’s some of the coverage:

New offices in Rotterdam and Jakarta continue our global expansion

Today Jade announced the establishment of new offices in the Netherlands (Rotterdam) and Indonesia (Jakarta) to support the continued growth of their flagship terminal operating system, Master Terminal.

Master Terminal is a sophisticated terminal operating system (TOS) designed to manage a variety of cargo types, streamline operations, and improve efficiency and productivity at ports around the world.

Having experienced record sales in 2014, Jade is now building local capability to support its expanding network and help drive increased growth in these strategic markets.

“We place a high value on having a local presence in all of our key markets. It is instrumental to providing excellent support services and building long term customer relationships and accelerating further growth,” says David Lindsay, Managing Director of Jade Software.

Lindsay adds that Rotterdam (pictured) is home to one of the largest concentrations of marine terminals in the world, making it a significant growth area for Jade’s mixed cargo TOS.

Indonesia is a new market for Jade, and a local presence will provide an opportunity to take advantage of the region’s enormous development potential.

“Indonesia presents exciting future prospects for Master Terminal. The Indonesian Government is investing heavily in infrastructure and port development in line with its Master Plan for Acceleration and Expansion of Indonesia’s Economic Development and is committed to expanding sea port capacity across the region. Jade’s software is perfectly aligned to what the Indonesian Government and the port sector are trying to achieve in this market,” says Lindsay.

Both offices will be staffed by a combination of local technical and business management experts and expat staff, and backed by the team from Jade’s Logistics Development Centre in New Zealand.

The expansion of offices, infrastructure and capability bring the number of countries in which Jade operates to seven and supports Jade’s aspiration to be the number one supplier of terminal operating systems to the world’s mixed cargo ports.

These latest developments build on the announcement in February of Jade’s seven terminal sale to Abu Dhabi Ports Company, combined with substantial multi-terminal deals in 2014 across the Americas, Europe, Africa and the Middle East. Master Terminal has now been licensed to more than 70 ports worldwide.

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